Got questions

Support centre

Your questions answered

Have questions about capsule endoscopy? Here, you’ll find answers to the most frequently asked questions about this innovative diagnostic procedure. From preparation to cost, our goal is to make sure you have all the knowledge you need for a smooth and informed experience. Still have questions? Don’t hesitate to contact our team for personalised help.

How much is the capsule procedure?

How long does it take to get the results?

What happens after the capsule procedure?

Is the capsule procedure safe?

How do I set things up at home?

How should I prepare to take the capsule?

Who is capsule endoscopy right for?

Is it painful?

What is a capsule endoscopy and how does it work?

Safe and simple

Minimal risk with maximum comfort

Capsule endoscopy carries a minimal 0.5% risk, making it the safest method for diagnosing small and large bowel conditions (see chart here). Because it’s painless and straightforward to operate from home, you can relax, knowing you have a higher chance of diagnosis and detection compared to hospital endoscopy* without the usual concerns of embarrassment or pain.

Your understanding and consent on all aspects of this procedure are essential, and we will make sure you are fully informed about the preparation process and the minimal risk of complications*.